Data Controller

rustic.925

Email: hello@rustic925.com

What Data We Collect

We may collect:

• Identification and contact details

• Order and payment information

• Communication history

• Website usage data (cookies, analytics)

• Preferences (newsletter subscriptions)

• Delivery details

• Social media messages sent to us voluntarily

We do not collect special-category data (e.g., health, religion).

Why We Use Your Data (Legal Bases)

Contract / Order processing

• To fulfil orders

• To manage possible returns and warranties

• To deliver products

Legitimate interest

• Improving the website

• Responding to inquiries

• Protecting our rights

Legal obligations

• Accounting, tax laws

• Responding to authorities

Consent

• Newsletters

• Certain cookies

• Marketing messages (where required)

Who We Share Data With

• Payment processors

• Courier companies

• Hosting & IT providers

• Marketing platforms

• Accountants

We never sell your data.

Some providers might be outside the EU — we ensure GDPR-compliant safeguards (Standard Contractual Clauses, etc.).

Data Retention

• Order & invoice data: 5 years

• Customer accounts: while active

• Marketing data: until you unsubscribe

• Cookies: per cookie lifespan

• Dispute-related data: until limitation periods expire

Cookies

We use:

• Necessary cookies

• Analytics cookies

• Preference cookies

• Marketing cookies

You can manage your cookie choices in your browser and via our cookie banner.

Your GDPR Rights

You have the right to:

• Access your data

• Correct data

• Delete data

• Restrict processing

• Data portability

• Object to processing

• Withdraw consent

To exercise your rights, email hello@rustic925.com

Complaints

You may file a complaint with:

State Data Protection Inspectorate, Lithuania.

But please contact us first — we always aim to resolve issues.